Fee Schedule

Vitality Healthcare Medical Centre is a mixed billing general practice. We are committed to provide our patients with the highest quality medical care and service in a professional and caring environment. The fees charged reflect the time you spend with the doctors, the complexity of your issues, and any procedures performed during your consultation.

Private fees apply to all face-to-face & telehealth consultation, except for Medicare Card Holders who meet the following Bulk Billing eligibility criteria:

• • Kids under 16 year-old
  • Centrelink Health Care Card, Pensioner Concession Card & Commonwealth Senior Health Card holders
  • DVA card holders (only if consult relates to DVA)

*Bulk billing does not apply to Saturday appointments and new patients of Dr Anthony Lau.
*Health Assessment & GP Management Plan are bulk billed for all patients.

1. FULL PAYMENT is required on the day of consultation. Medicare rebate will be processed and automatically transferred to your Medicare linked bank account.
2. FULL DEPOSIT is required prior to all telehealth consultation. Effective from 1 July 25, patients will be required to provide credit card details via HotDoc for billing purpose. Payment will not be processed until consultation is completed. Failure to provide card details may result in appointment being cancelled automatically.
3. If you have a private health insurance, such as Overseas Students Health Cover, Work Cover, etc. You are required to pay upfront and send the receipt to those parties after to claim your repayment.
4. For International students with OSHC cover, please bring along your valid OSHC member card and photo ID to appointment.
5. We offer onsite HICAPS claiming services for foreign visitors & overseas students with valid private health insurance membership cards (eg Bupa, Medibank, NIB & etc)
6. Bulk billing is at the doctor’s discretion. Your usual GP may choose to discount or bulk bill your consult fee as a once off, this does not set a precedent, nor should you expect another GP to do so.
7. Please note that this price list is a reference, the price may vary depends on changes. Please check with receptionists before you make any bookings or accept any services.

Non-Attendance Fee
A non-attendance fee of $35 for GP consultations or 50% of consultation fee for non GP consultations will be applied if you:

• • • do not attend,
    • reschedule within 3 hours for GP consultations or 24 hours for non-GP consultations prior to your scheduled appointment time,
    • cancel within 3 hours for GP consultations or 24 hours for non-GP consultations prior to your scheduled appointment time.

This fee will need to be paid prior to your next consultation.

Late Payment Fee
A late payment fee of $15 plus GST applies to any consultations not paid within 48 hours or agreed timeframe. Any accounts that exceeds 7 days will be followed up by our staff via telephone or email in way of reminder. Failure to pay the account after contact has been made will result in no further appointments will be offered until the debt has been clear.